IT Desktop Support

CRI is hiring a Desktop Support Technician to assist with supporting the IT systems used throughout the company in daily operations. The ideal candidate will have a strong technical aptitude and the ability to provide outstanding customer service. This is an entry level position.

Location: Sumner, WA

Schedule: Monday through Friday

Position Type: Full time / Hourly

Compensation: $18.00 to $22.00 per hour

To apply, please visit https://employee.corlissco.com/careers/browsejobs

General Duties and Responsibilities:

  • Operate an IT Support Help Desk including the intake, triage, troubleshooting, escalation and resolution of support tickets received from end users.
  • Deployment and management of IT related equipment including computers, laptops, printers, scanners, phones, and tablets.
  • Administration of users in business platforms such as Microsoft O365, Active Directory, Mitel Phone Systems, and various third-party applications.
  • Create documentation such as how-to guides, instructional tutorial videos, and IT system information.

Required Skills and Abilities:

  • Strong technical skillset
  • Exceptional troubleshooting ability
  • Customer service oriented
  • Strong written and verbal communication skills
  • Technical skillset in Microsoft Windows operating systems

Job Duty Requirements

  • Reliable personal transportation, proof of insurance, acceptable driving record
  • Occasional travel between site locations
  • Ability to lift 40 pounds and walk short distances
  • Duties include frequent bends, stoops, kneeling when installing equipment

Education:

  • Possession or pursuit of degree in technology field a plus
  • Possession of industry certifications such as A+, MCSA/E, MOS a plus

Corliss offers a great benefits package with paid time off, comprehensive medical, dental and vision insurance, an opportunity to participate in and HSA or FSA, company provided life with option to purchase additional voluntary life insurance, 401k retirement with an employer contribution for all eligible employees, employee discounts, and more.

To apply, please visithttps://employee.corlissco.com/careers/browsejobs

Plant Locations

Sumner Plant
16805 64th St East
Sumner, WA 98390
Hours of Operation:
Mon. – Fri. 7:00 AM to 4:00 PM

Federal Way Plant
35053 Enchanted Parkway South
Federal Way, WA 98003
Hours of Operation:
Mon. – Fri. 7:00 AM to 4:00 PM

Enumclaw Plant
29410 SR HWY 410
Enumclaw, WA 98022
Hours of Operation:
Mon. – Fri. 7:00 AM to 4:00 PM

Puyallup Plant
18001 Meridian Ave E
Puyallup, WA 98375
Hours of Operation:
Mon. – Fri. 7:00 AM to 12:00 PM

Sunset Quarry Plant
30820 Quinnon Rd Ext
Wilkeson, WA 98321
Hours of Operation:
Open to account customers
Closed to public/call ahead for hours

Corporate Office
3106 Sumner Tapps Hwy E
Lake Tapps, WA 98391
Hours of Operation:
Mon. – Fri. 7:00 AM to 4:00 PM​ 

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